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Commercial Customer Services Executive (#VAC10692)

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Commercial Customer Services Executive (#VAC10692)

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Commercial Customer Services Executive

Reference #: VAC10692
Location: West Yorkshire
Salary: £0 - £0
Sector: Packaging
Type: Permanent
Posted On: 04/05/2021
Contact: Yvonne Redhead

Our client, a creative and innovative Packaging business, with strong growth and an enviable reputation within their specialist sector; are looking to strengthen their Customer Service/Commercial team by the appointment of an additional Customer Service/Commercial Executive.  Providers of Packaging solutions to some of the leading brands your will be responsible for managing customers internally, working closely with our client’s external sales team.

Responsibilities

  • Supporting customers on an internal basis.
  • Managing incoming calls.
  • Building strong long-term relationships within the customer base, working closely with people at all levels within their organisation.
  • Managing orders, samples and quotations.
  • Working closely with colleagues in other departments to ensure deadlines are met.
  • Provide a high level of customer service at all times.
  • Develop a strong technical understanding of our client’s products.
  • Update on a regular basis our clients operating systems, CRM etc.
  • Pro-actively share market trends and developments.

 

Skills & Experience

You must have previous experience of working within a Customer Service role ideally within a manufacturing environment.  Exposure to Packaging Products would be considered a great advantage.  You have a strong desire to develop yourself further and become an Expert in your field with an ambition and hunger to progress your career.  Professional communication/telephone manner.  Previous experience and be able to demonstrate strong customer service background.  Familiar with I.T systems such as Microsoft, CRM etc.

 

Our client takes great pride in their ongoing employee development and training structure.  You will be provided with the training and skills to perform well within your role and develop yourself further.  As part of a supportive, friendly and creative team you will be working within a forward thinking and encouraging environment.

 

Remuneration

You will receive a high basic salary.  Please apply with a copy of your CV for the full package details.

Cloud 9 is acting as a Recruitment Agency


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