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Field Based Service Engineer (#VAC10461 - SE)

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Field Based Service Engineer (#VAC10461 - SE)

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Field Based Service Engineer

Reference #: VAC10461 - SE
Location: Southern UK
Salary: £35000 - £40000
Sector: Packaging Machinery
Type: Permanent
Posted On: 16/08/2018

Our client is actively seeking to appoint a Field Based Service Engineer, covering Central South England

Job Purpose

Provide breakdown & service cover within the range of machine strained & skilled on.

  • Installation & commissioning of new machines and prepared to travel within the U.K,Ireland & mainland Europe
  • Promoting training courses & Service contracts
  • Managing Customer Key-Accounts where we have a business interest and machines in situ.
  • Fully flexible and willing to learn to achieve a goal set by manager and own goals.

Key Tasks

  • To satisfy customer needs quickly and efficiently, whilst being aware of the service revenue.
  • Repair & Service of PSM equipment.
  • Promotion of Service Contracts.
  • Promotion of Customer Training Courses.

The ideal person

Time served engineer, multi-skilled in Mechanical & Electrical engineering, preferably Field-based and experience of working on his/her own independently or in a team environment. PLC knowledge an advantage, but not a necessity.

Must show confidence, and be able to interact with the Customer and to show willingness to progress and manage the job,whether it be a Service Call, Breakdown Call or visit together with Sales etc.

Experience of working in a high-pressure manufacturing environment, able to manage his/her own accounts and report directly to Service Manager about Customer on-going issues, history, updates etc.

Computer literate.

Full-Driving License

Skilled in conducting training courses for both operators and engineers.

Skilled in dealing with customers.

Cloud 9 Recruitment are acting as the agency for this role

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