Our client is a manufacturer of luxury paper-based packaging solutions and they are looking to appoint a General Manager with a strong commercial and sales background.
Our client produces fully bespoke presentation boxes and pride themselves in providing a fully bespoke experience from start to finish to supporting their customers turn their visions into reality.
This is a full-time position hour of work are Monday to Friday 8.30am - 5.00pm, although flexibility will be needed as business and work demands.
You will be responsible for full management of our client's business activities, working with the company MD to develop strategies for achieving business targets. Accountable for strategy implementation and achieving commercial and sales targets.
Assisting customers with product and order enquiries, and processing orders. Responsible for ensuring excellent customer service, in order to maintain high levels of customer satisfaction during the customer journey. Responsible for implementing and driving sales and proactively identifying a sales strategy to ensure a strong market presence.
Duties will include:
Full P&L responsibility
Full sales responsibility
Coordinating business operations, including capacity planning and production schedule
Monitoring, motivating and line management of all staff
Evaluating staff performance and productivity
Producing complex customer quotes
Meeting and discussing design and costing options with customers
Monitoring and managing operational costs
Identify business opportunities
Monitor financial activities including employee bonus calculation
Experience and Skills:
You will be a highly motivated, team orientated individual with meticulous attention to detail.
You will have excellent communication skills and a proven track record of excellent customer service along with strong management experience.
Previous factory management experience is essential, preferably within the packaging industry.
Project management experience.
You will receive a basic salary in line with your experience (Negotiable) commission structure, pension, 20 days holiday increasing with length of service.
Cloud 9 is acting as a Recruitment Agency