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Software Implementation Consultant (#VAC11082)

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Software Implementation Consultant (#VAC11082)

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Software Implementation Consultant

Reference #: VAC11082
Location: South Africa
Salary: £23000 - £28000
Sector: Packaging
Type: Permanent
Posted On: 06/06/2024
Contact: Yvonne Redhead

Cloud 9 have a rare and exciting new opportunity for a Software Implementation Consultant to join a Packaging Software company in South Africa! Residing in South Africa you will be responsible for the training and implementation of customers onto the company’s ERP software system. You will already have at least 2 years’ experience working with software solutions within the packaging industry.  If this piques your interest, please read more below:

Key Responsibilities

Train customers following a detailed plan that will coach them along the process of implementing their own solution.

Over a period of several months move a large-scale project from the outset through to completion.

Work closely with customer experts to best understand their technical and functional requirements establishing exact configuration settings that will optimise effectiveness of the software solution.

Provide your knowledge, guidance and suggestions in order to implement the best methods and solutions for the customer.

Provide report analysis following specified plan with deadlines and milestones to be met successfully,

Areas of focus to include implementation of accounting systems/practices, data conversions, business workflow analysis and integration analysis.

Customer facing training at customer sites with focus on them implementing and utilizing company software applications.

Comply with company regulations and policies.

The Person

You will need to reside and be eligible to work in South Africa.

At least 3 years’ experience working in the packaging industry.

At least 2 years working with ERP/MES software solutions.

Experience in system-based processing applications; Java, .Net etc.

Ability to demonstrate MSSQL and MYSQL knowledge.

Software installation and configuration.

Effective problem solver of complex issues and ability to provide clear solutions.

Technical troubleshooter.

Technical knowledge e.g. shell scripting, Linux, Power Shell.

Good general knowledge of the manufacturing environment; inventory, cost analysis, estimating, accounting and shipping.

Confident and clear communication skills.

Ability to run training classes virtually or in person in the use of software, answer questions, make recommendations.

Ability to develop a good understanding of company products and company processes.

Experience of application of systems, techniques, analysis and procedures.

Customer focused giving best possible service and advice on software issues.

Ability to apply discretion and be of good judgment.

Excellent people management skills.

Excellent knowledge of hardware environment and target operating systems.

Focused, dedicated and patient.

Excellent people skills.

Excellent verbal and written communication; ability to provide reports.

Confidence to suggest areas of improvement.


Determined and a multitasker with ability to prioritise.

Ability and willingness to travel and undertake occasional weekend work.


You will receive a salary of up to 36k USD (68’000 ZAR) plus 5% performance based annual bonus.


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