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Team Leader (Internal Account Managers) (#VAC10832)

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Team Leader (Internal Account Managers) (#VAC10832)

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Team Leader (Internal Account Managers)

Reference #: VAC10832
Location: Home Counties
Salary: £0 - £0
Sector: Consumables
Type: Permanent
Posted On: 20/06/2022
Contact: Yvonne Redhead

Cloud 9 are excited to be working with one of the UK's leading companies in the packaging industry who are looking to appoint an Internal Account Manager Team Leader to join and support their highly successful and progressive internal sales team.


The Role

To oversee day-to-day activities of the Internal Account Managers with a view to customer service excellence and hitting existing customer sales targets.

Reduce non-conformances within the internal sales team

Introduce new systems where applicable and IT use

Support and provide product/service/IT/system training where necessary

Monitor KPI’s and introduce further goals

Introduce efficient methods of communication to other dept’s

Communicate and coordinate with other depts as to any challenges within sales

As Team Leader you will also be tasked with other duties such as provided by the Internal Account Managers, such as:


Manage existing accounts, developing and increasing customer turnover by the introduction of new product lines

To enter all orders from allocated customers and resolve any queries relating to the orders

To chase customer quotations and ask for the order in conjunction with Business Development Manager

To provide back-up support in preparing quotations for new potentials for Business Development Manager

To increase customer profitability by the increase of prices and the introduction of higher Gross Profit add-on products in conjunction with External Account Manager and Business Development Manager

To maintain existing telemarketing schedule

To provide support in administrative tasks to External Account Manager and Business Development Manager wherever necessary


Skills & Experience

Excel, Word, Outlook, PowerPoint, CRM.

Able to work under pressure.

Minimum 3 years’ experience in a similar position or ready to make the next step up in your career.

Able to communicate with all dept personnel particularly management where necessary.

Good knowledge of packaging industry and suppliers.

Good knowledge of packaging product specification.

Experience within the packaging industry, particularly corrugated, adhesive tapes and stretch wrap.



You will receive a high basic salary in line with your experience – please apply for further details of the Remuneration package on offer.

Cloud 9 is acting as a Recruitment Agency

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