Our client is looking for a Technical Support & Professional Services Engineer to join our EPS Business Unit preferably in Nuremberg, Germany
Our client is a world-leading company in the field of printing. Revenue hit $1 billion USD. Over one third of the world's high-end wide format printers in production today are our client's products.
The group stay on the top with new solutions like cloud-based services, reinvesting 16% of the revenue into research. Approximately 50% of our revenue is generated from their Productivity Software (EPS) solutions portfolio.
" Support current programs, develop customized software solutions along with integration projects.
" Utilize the latest technologies, architectures, and tools to enhance software reliability, re-usability and increase productivity.
" The client is looking for a hands-on, dynamic, results oriented and experienced technical support field services engineer with a proven track record of support, customer field service delivery and escalation management. The primary focus will be on executing customer facing support & services activities to meet and exceed monthly, quarterly customer satisfaction targets with a team of industry leading professionals.
" Proven experience in developing and supporting software solutions, ERP, MIS, Logistics.
" Demonstrated skills in C#.NET, SQL, HTML, ASP.NET, MVC (helpful), Crystal Reports (helpful)
" Demonstrated ability to identify problems and to provide solutions with minimal direction.
" Motivated and self-driven.
" Bachelor's degree in the appropriate field (Computer Science, Computer Systems Engineering Electrical Engineering, etc.) or demonstrated development experience and appropriate references are required.
" Bachelor's degree or post-secondary school technical diploma in IT systems or system administration or equivalent IT industry working experience, or a minimum 3-5 years related corrugated or packaging industry experience in a service environment providing technical support/ development management, field support or product training.
" Fluent in English and additional languages such as French, Italian, Spanish or German are highly desirable.