Our client is looking for a Technical Support & Professional Services Engineer to join our EPS Business Unit in Spain. This role is open to applicants across Spain.
You will be travelling to our customers across Europe and work from home too. Location can be anywhere close to a major airport.
Our client is a world-leading company in the field of printing. Revenue hit $1 billion USD. Over one third of the world's high-end wide format printers in production today are our client's products.
The group stay on the top with new solutions like cloud-based services, reinvesting 16% of the revenue into research. Approximately 50% of our revenue is generated from their Productivity Software (EPS) solutions portfolio.
" Support current programs, develop customized software solutions along with integration projects.
" Utilize the latest technologies, architectures, and tools to enhance software reliability, re-usability and increase productivity.
" The client is looking for a hands-on, dynamic, results oriented and experienced technical support field services engineer with a proven track record of support, customer field service delivery and escalation management. The primary focus will be on executing customer facing support & services activities to meet and exceed monthly, quarterly customer satisfaction targets with a team of industry leading professionals.
" Proven experience in developing and supporting software solutions, ERP, MIS, Logistics.
" Demonstrated skills in C#.NET, SQL, HTML, ASP.NET, MVC (helpful), Crystal Reports (helpful)
" Demonstrated ability to identify problems and to provide solutions with minimal direction.
" Motivated and self-driven.
" Bachelor's degree in the appropriate field (Computer Science, Computer Systems Engineering Electrical Engineering, etc.) or demonstrated development experience and appropriate references are required.
" Bachelor's degree or post-secondary school technical diploma in IT systems or system administration or equivalent IT industry working experience, or a minimum 3-5 years related corrugated or packaging industry experience in a service environment providing technical support/ development management, field support or product training.
" Fluent in English and Spanish additional languages such as French, Italian or German are highly desirable.